FAQ

Default solution folder, feel free to edit or delete it.

Is there a minimum order?
If you are ordering online there is not set minimum quantity for your order.
Tue, 3 Jul, 2018 at 1:20 PM
How much will freight cost me?
Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be ...
Tue, 3 Jul, 2018 at 1:20 PM
How long will it take for my order to get to me?
We aim to have all orders dispatched within 2 business days of receiving payment. We attempt to have all deliveries arrive within 3-7 working days of dispat...
Tue, 3 Jul, 2018 at 1:21 PM
I'm a school/club/fundraiser/wholesale customer...
Please visit our wholesale website www.bensonstrading,com.au, click on "Sign Up" at the top of the page, fill in your information with as much det...
Tue, 3 Jul, 2018 at 4:04 PM
My showbag is missing an item/broken? I have a complaint?
At the top of this page you will see "+ New support ticket" Please create a ticket and we will endeavour to get back to you as soon as possible.
Tue, 3 Jul, 2018 at 4:08 PM
How do I pay?
If you are ordering online you can pay via PayPal, Credit card (we accept Visa or MasterCard) or Afterpay.
Tue, 3 Jul, 2018 at 1:26 PM
I received a different item in my showbag to what is online?
Contents of showbags may vary according to product availability. Replacement items are at minimum of equal or greater value to the original item.
Thu, 11 Dec, 2014 at 8:50 AM
I have placed an order but have not received any confirmation?
When you place an order online, you will receive an auto-generated confirmation email with your order details and order number. If you have not received t...
Thu, 11 Dec, 2014 at 8:50 AM